Last updated: 25th June 2026
WK Management Consulting GmbH, Mülibach 3, 8852 Altendorf, Switzerland (CHE-435.884.678) (“LCA”, “we”, “us”, or “our”) operates the Luxury Childcare Association (“LCA”) website and Family Membership platform.
We are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently and responsibly. This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, purchase an LCA Family Membership, subscribe to our communications or submit enquiries to our member hotels and resorts.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Who We Are
The Luxury Childcare Association is operated by:
WK Management Consulting GmbH
Mülibach 3
8852 Altendorf
Switzerland
VAT Number: CHE-435.884.678
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Depending on how you interact with LCA, we may collect:
- Full name
- Email address
- Telephone number
- Postal address
- Country of residence
- Family Membership details
- Payment confirmation information
- Information submitted through hotel enquiry forms
- Travel dates
- Information relating to your family, including children’s ages where voluntarily provided
- Childcare preferences or requirements
- Dietary requirements, allergies or accessibility needs where relevant to your enquiry
- Any other information you choose to provide when contacting us or a member hotel
We may also automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Website usage statistics
- Cookie information
How We Use Your Information
We use your personal information to:
- Manage and administer your Family Membership
- Process membership payments
- Deliver member benefits and exclusive offers
- Respond to your enquiries
- Connect you with selected LCA member hotels
- Enable hotels to prepare personalised proposals and childcare arrangements
- Send newsletters and marketing communications where you have consented
- Improve our website and member experience
- Comply with legal obligations
- Prevent fraud and protect the security of our services.
Family Membership
When you purchase an LCA Family Membership, we collect the information necessary to create and manage your membership.
This information allows us to:
- Verify your membership status
- Provide access to member-exclusive benefits
- Communicate important membership updates
- Manage renewals and customer support
- Personalise your experience across the LCA platform.
We retain your membership information only for as long as necessary to administer your membership and meet applicable legal or accounting obligations.
Hotel Enquiries
One of the core services offered by LCA is the ability for Family Members to contact participating hotels directly through the platform.
When you submit an enquiry, we collect the information you provide, including your contact details, travel dates, family composition and any childcare requirements or preferences.
This information is shared directly with the selected LCA member hotel or resort solely for the purpose of responding to your enquiry, preparing personalised offers and facilitating your family holiday.
By submitting an enquiry through the LCA website, you acknowledge that the selected hotel may contact you directly regarding your request.
Children’s Information
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Parents or legal guardians may voluntarily provide information relating to children, including ages, childcare requirements, allergies, dietary requirements or accessibility needs.
This information is processed exclusively for the purpose of enabling member hotels to prepare appropriate childcare services and family travel experiences.
Payments
Family Membership payments are processed securely through Stripe.
Payment card details are collected and processed directly by Stripe and are never stored by LCA.
We encourage you to review Stripe’s Privacy Policy before submitting payment information.
Email Communications
If you subscribe to our newsletter or become an LCA Family Member, we may send you communications relating to:
- Membership benefits
- Exclusive hotel offers
- Travel inspiration
- Family holiday recommendations
- LCA news and updates.
Where required by law, these communications are sent only with your consent.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Our email communications may be managed through trusted third-party service providers.
Cookies
Our website uses cookies and similar technologies to ensure the website functions correctly and to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Maintain website security
- Improve website performance
- Analyse website usage
- Enhance user experience.
You may configure your browser to refuse cookies; however, certain parts of the website may not function correctly.
Legal Basis for Processing
Depending on the circumstances, we process your personal information on one or more of the following legal bases:
- Performance of a contract, including the administration of your Family Membership and responding to hotel enquiries
- Your consent, for example when subscribing to marketing communications
- Compliance with legal obligations
- Our legitimate interests in operating, improving and securing our services, provided these interests do not override your rights and freedoms.
Sharing Your Information
We may share your personal information with:
- LCA member hotels selected by you
- Stripe, for payment processing
- Trusted email communication providers
- Website hosting providers
- Professional advisers where required
- Public authorities where required by law.
We do not sell, rent or trade your personal information to third parties.
International Transfers
Some of our service providers may process personal information outside Switzerland, the United Kingdom or the European Economic Area.
Where international transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy.
Retention periods depend on the type of information collected and applicable legal obligations.
When personal information is no longer required, it is securely deleted or anonymised.
Security
We implement appropriate technical and organisational measures designed to protect your personal information from accidental loss, unauthorised access, disclosure, alteration or destruction.
While we strive to maintain the highest standards of security, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable data protection laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information in a portable format
- Lodge a complaint with the relevant supervisory authority.
To exercise any of these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites operated by hotels or other organisations.
We are not responsible for the privacy practices or content of these external websites and encourage you to review their respective privacy policies before providing personal information.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations or business practices.
Any updates will be published on this page together with the revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact:
WK Management Consulting GmbH
Mülibach 3
8852 Altendorf
Switzerland
VAT Number: CHE-435.884.678
Email: info@luxurychildcareassociation.com